Virtual Admin Services 
Let our expertise in managing enterprise systems free your team up to focus on your product development efforts.
Whether your company plans to invest in a new on-site or cloud-based PLM system, wants to expand its existing solution, or struggles to manage your existing PLM system, our knowledgeable, experienced team can help.
Technical and Business Know-How
More than 80% of our team hold degrees in engineering and many have advanced technical degrees or MBAs. We understand business issues.
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Advanced Technical Tools
ZWS uses advanced technical tools including Zendesk for issue tracking and responsiveness.
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PLM Is in Our DNA.
We know PLM after years of experience at companies including Agile/Oracle, PTC, SolidWorks and others.
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Initial needs assessment
Troubleshoot: forward bug fix requests to PLM provider
Create deviation requests
Add values to pick list
Add simple attributes that don't have associated business rules
Create new users, notify PLM provider, establish roles and privileges
PLM system assistance
Step-by-step "how to" documentation
Special logic
Anything requiring a flow
