Last Updated: May 24, 2018
We collect and process personal information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.
We collect information about you in various ways when you use our Services. We collect Personal Information you provide to us. For example, we collect your name, phone number, email address, company name, geographic information (e.g., country and state), information you choose to provide at various times through the use of our Services, for example, when you complete an online registration form or participate in an event, conference, or contest that we also participate in, or when you register to download our intellectual property. Some Services may not be available or function correctly if you are not willing to provide personal information. We may also obtain information from other sources and combine that with information we collect on our Services.
Whether you register or not, when you visit our Services, some information is automatically collected. For example, when you visit our Services your Internet Protocol (IP) address, Internet service provider, operating system, the pages you request, time and date of your visit, and the website you visited before our site are logged automatically. We also collect information about your usage and activity on our Services.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.
When you use our services our view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Zero Wait-State for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of the Zero Wait-State Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Information we collect from third parties
From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.
Information About Children
The Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at firstname.lastname@example.org, so that we may delete the information.
Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our Services or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
Analytics. Third-parties who provide us with analytics services for the Services may also automatically collect some of the information described above, including, for example, IP address, access times, browser type and language, device type, device identifiers and Wi-Fi information. Please consult the respective privacy policies and statements of these third-parties for more information, including how HubSpot uses this data.
Advertising. Other third-parties, including advertisers and ad-related services, may also automatically collect the above information about you through the Services and on other sites and services, including personally identifiable information about your online activities over time and across different websites, devices, online services, and applications when you use our Services. Some third-parties help Zero Wait-State and others associate your activities across the browsers and devices you use, or that your household uses, for retargeting, cross-device advertising, analytics, and measurement purposes. Some third-parties, such as HubSpot, may also collect information on behalf of us and others for online advertising purposes and to provide Zero Wait-State and others statistics about users of the Services.
We use personal information collected through our Services for purposes described in this Policy or disclosed to you in our Services or in connection with our Services. For example, we may use your information to:
Social Media Features
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Unsubscribing" below.
Use of Navigational Information
We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about HubSpot.
We do not share your personal information with third-parties other than as follows:
We may also share aggregated or deidentified information.
Zero Wait-State takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Personal information we collect may be stored and processed in your region, in the United States or in any other country where we or our affiliates, subsidiaries or service providers maintain facilities. We maintain primary data centers in the United States. We take steps designed to ensure that the data we collect under this Policy is processed according to the provisions of this Policy and applicable law wherever the data is located.
When we transfer personal information from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection, we use a variety of legal mechanisms, including contracts, in an effort to help ensure your rights and protections.
We retain your personal information for as long as necessary to provide services requested by you, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly. The criteria used to determine retention include:
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.
Our third-party analytics and advertising partners may provide you with options to opt-out of certain information collection. For more information about the applicable choices they provide you, please visit:
There are many ways through which web browser signals and other similar mechanisms (for example, “Do Not Track”) can indicate your choice to disable tracking, and, while we and others give you choices described in this Policy, we do not currently honor these mechanisms.
We adhere to applicable data protection laws in the European Economic Area, which, if applicable to you, includes the following rights:
Zero Wait-State is not liable for any personal information that you submit to third-parties or to any Web site linked to this Site or through Services.
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at webmaster@ZeroWait-State.com or postal mail to Zero Wait-State, 6207 Bee Cave Road, Ste. 260, Austin, TX 78746 USA, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.
If you have any questions about this Policy, or if you wish to lodge a complaint about our privacy practices, please contact us at webmaster@ZeroWait-State.com.