Zero Wait-State Privacy Policy Privacy Policy

Last Updated: May 24, 2018

With this notice, your continued use of the Site or participation in Services will indicate your agreement to the current Privacy Policy.

Zero Wait-State, Inc. has adopted this Privacy Policy in order to assure Users of our commitment and dedication to privacy. The following Privacy Guidelines describe how we collect, use, and disclose information we collect from you via the Web site (Site) and our Subscription Service (the Subscription Service), including our associated mobile applications (Mobile Apps) owned and controlled by Zero Wait-State, as well as to any other sites, services, or offerings (including conferences or contests) that link to this Policy (Services). This Policy does not apply to websites, applications, or services that display or link to different privacy statements. We invite you to visit the Site to search or browse, or participate in Services, without revealing personal information or registering with Zero Wait-State, however, as we gather information about your usage or as you may choose to give Zero Wait-State personal information via the Site or Services, it is Zero Wait-State’s intent to let you know how Zero Wait-State will use such information. If you tell Zero Wait-State that you do not wish to have this information used as a basis for further contact with you, Zero Wait-State will endeavor to respect your wishes.

Zero Wait-State reserves the right to change this Privacy Policy from time to time. Be sure to check this page periodically for updates. If we make any changes to this Policy, we will change the “Last Updated” date above or by providing such notice about or obtaining consent to changes as may be required by applicable law.

We collect and process personal information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

Information Collected

We collect information about you in various ways when you use our Services. We collect Personal Information you provide to us. For example, we collect your name, phone number, email address, company name, geographic information (e.g., country and state), information you choose to provide at various times through the use of our Services, for example, when you complete an online registration form or participate in an event, conference, or contest that we also participate in, or when you register to download our intellectual property. Some Services may not be available or function correctly if you are not willing to provide personal information. We may also obtain information from other sources and combine that with information we collect on our Services.

Whether you register or not, when you visit our Services, some information is automatically collected. For example, when you visit our Services your Internet Protocol (IP) address, Internet service provider, operating system, the pages you request, time and date of your visit, and the website you visited before our site are logged automatically. We also collect information about your usage and activity on our Services.

"Personal Information"

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below. 

Log Files

When you use our services our view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Zero Wait-State for the operation of the Subscription Service, to maintain quality of the Subscription Service, and to provide general statistics regarding use of the Zero Wait-State Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Information we collect from third parties

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

Information About Children

The Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at, so that we may delete the information.

Cookies. We may automatically collect information using “cookies.” A cookie is a string of information that a web site saves on a visitor’s computer and then the visitor’s browser provides to the web site operator each time the visitor returns to the information collecting web site. When Zero Wait-State collects cookies, they help Zero Wait-State identify visitors, their usage of the site, their Web site access preferences, and to improve the Services. We use cookies to see which areas and features are popular and to count visits to our Services.

Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our Services or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

Analytics. Third-parties who provide us with analytics services for the Services may also automatically collect some of the information described above, including, for example, IP address, access times, browser type and language, device type, device identifiers and Wi-Fi information. Please consult the respective privacy policies and statements of these third-parties for more information, including how HubSpot uses this data.

Advertising. Other third-parties, including advertisers and ad-related services, may also automatically collect the above information about you through the Services and on other sites and services, including personally identifiable information about your online activities over time and across different websites, devices, online services, and applications when you use our Services. Some third-parties help Zero Wait-State and others associate your activities across the browsers and devices you use, or that your household uses, for retargeting, cross-device advertising, analytics, and measurement purposes. Some third-parties, such as HubSpot, may also collect information on behalf of us and others for online advertising purposes and to provide Zero Wait-State and others statistics about users of the Services.

Additionally, pages on Zero Wait-State’s web site will occasionally embed content from third-party sites, such as YouTube or Vimeo for videos. Zero Wait-State’s web site also allows for content to be shared through social networks but only at your request. Embedding and sharing content may result in as cookies, web beacons, and other tracking technologies being set by those third-party sites. Zero Wait-State is not responsible for the dissemination of those tracking technologies. Please visit these third-party sites if you wish to learn more about their use of cookies and similar tools.

Use of Information We Collect

We use personal information collected through our Services for purposes described in this Policy or disclosed to you in our Services or in connection with our Services. For example, we may use your information to:

  • • operate and improve our internal operations, systems, products, and Services;
  • • understand you and your preferences to enhance your experience and enjoyment using our Services, including for internal marketing purposes;
  • • process and deliver contest entries and rewards;
  • • respond to your comments and questions and provide customer service;
  • • provide and deliver products and Services you request;
  • • send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • •  communicate with you about new sweepstakes, contests, promotions, and rewards, upcoming events, and other news about products and services offered by Zero Wait-State and our selected partners;
  • •  link or combine information about you with other personal information we get from third-parties, to help understand your needs and provide you with better and more personalized service; and
  • •  protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Social Media Features

Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features.  Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Public Forums

We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Unsubscribing" below.

Use of Navigational Information

We use Navigational Information to operate and improve the Websites and the Subscription Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about HubSpot. 

Sharing of Personal Information

We do not share your personal information with third-parties other than as follows:

  • •  with your consent, for example, when you agree to our sharing your information with other third-parties for their own marketing purposes subject to their separate privacy policies;
  • •  with third-party vendors, agents, advisors, and other service providers who work for us and need access to your information to do that work;
  • •  to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of Zero Wait-State, our agents, customers, and others including to enforce our agreements, policies, and terms of use or (iii) in an emergency to protect the personal safety of Zero Wait-State, its customers, or any person;
  • •  in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.

We may also share aggregated or deidentified information.

Security of Your Personal Information

Zero Wait-State takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Transfers of Your Personal Information

Personal information we collect may be stored and processed in your region, in the United States or in any other country where we or our affiliates, subsidiaries or service providers maintain facilities. We maintain primary data centers in the United States. We take steps designed to ensure that the data we collect under this Policy is processed according to the provisions of this Policy and applicable law wherever the data is located.

When we transfer personal information from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection, we use a variety of legal mechanisms, including contracts, in an effort to help ensure your rights and protections.

Storage and Retention of Your Personal Information

We retain your personal information for as long as necessary to provide services requested by you, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly. The criteria used to determine retention include:

  1. How long is the personal information needed to provide applicable services? This includes such things as maintaining and improving the performance of the Services, enabling system security measures, and maintaining appropriate business and financial records.
  2. Do users provide, create, or maintain the data with the expectation we will retain it until they affirmatively remove it? In such cases, we may maintain the data until actively deleted by the user.
  3. Is the personal information of a sensitive type? If so, a shortened retention time may be appropriate.
  4. Are we subject to a legal, contractual, or similar obligation to retain the data? Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data, or data that must be retained for the purposes of litigation.

Your Information Choices and Changes

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

Our third-party analytics and advertising partners may provide you with options to opt-out of certain information collection. For more information about the applicable choices they provide you, please visit:

There are many ways through which web browser signals and other similar mechanisms (for example, “Do Not Track”) can indicate your choice to disable tracking, and, while we and others give you choices described in this Policy, we do not currently honor these mechanisms.

Your European Privacy Rights

We adhere to applicable data protection laws in the European Economic Area, which, if applicable to you, includes the following rights:

  • • if we are processing personal information based on your consent, you have a right to withdraw consent at any time for future processing;
  • • you have a right to request access to, rectification, or erasure of your personal information, or to transfer or receive a copy of your personal information in a usable format;
  • • you have a right to object to the processing of your personal information under certain circumstances; and
  • • you have a right to lodge a complaint with a data protection authority.

External Links

Zero Wait-State is not liable for any personal information that you submit to third-parties or to any Web site linked to this Site or through Services.

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at or postal mail to Zero Wait-State, 6207 Bee Cave Road, Ste. 260, Austin, TX 78746 USA, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service. 

Additional Terms

Certain features and services of – especially highly interactive features – may involve types of personal information and data handling that are not specifically discussed here in this general Privacy Policy. Rest assured that this general policy applies wherever you go within We may, however, provide additional privacy information at a particular feature or service so you can be better informed about Zero Wait-State’s practices, including how that service may be collecting and using your personal information and opportunities you may have to access and correct your information. Additional terms may also explain how this Privacy Policy applies to the particular feature or service.


If you have any questions about this Policy, or if you wish to lodge a complaint about our privacy practices, please contact us at