Specialized Customer Story


Specialized Bicycles

Location: Morgan Hill, CA
Industry: Consumer Goods
Website: www.specialized.com
Service: DescriptionState


the challenge

Specialized was looking for a solution that would leverage their business logic to build descriptions for their Agile parts. They wanted to include information from their Manufacturers and Suppliers tabs on their parts and they needed to run the DescriptionState from change orders on all affected items.


zws solution

Zero Wait-State already had a PX that would get Specialized to 90% of where they needed to go. Working with Specialized, ZWS was able to enhance DescriptionState to add the additional 10% of features that they needed. Zero Wait-State’s agile software development practices ensured that the finished product was delivered in a timely manner.


the benefits

Specialized now has a PX that fully meets the requirements of their business outcomes and supports their product development efforts.