kaiser optical customer story

ZWS-Implementation

Kaiser Optical

Location: Ann Arbor, MI
Industry: Hi-Tech
Website: http://www.kosi.com/
Service: Implementation


Problem-icon-transparent

the challenge

After completing several earlier Agile PLM implementation efforts, Kaiser Optical had reached a point where only incremental changes were being made. However, to handle specific technical challenges, outside advice and assistance were required.

Solution-icon-transparent

zws solution

ZWS provided Kaiser Optical with regular access to our Agile PLM implementation specialist, Brian Stone, with both pre-arranged Q&A sessions and ad hoc support via email.  The topics for these ranged from workflow process refinement to SQL script development.

Benefits-icon

the benefits

This approach was well suited to their situation, fulfilling Kaiser Optical’s desire for both technical support and strategic partnership.  All services were provided within a flexible, low-overhead T&M project.


Case Study Coming Soon