Discovery Methodology

Discovery Analysis

The goal of the discovery phase is to clearly identify the right customer specific solution through a consistent, repeatable process:

Identify the overall goals required for product determination
Leverage established processes to identify and quantify critical product development wait states
Recommend solutions to resolve delays

Step	Steps & Details	Time Frame	Responsibility	Results
1	Initial Meeting – Introduction to ZWS, determine business fit		All	Completed
2	Discovery Preparation / Deliver Schedule – determine executive and technical participants, review Discovery Plan, schedule Executive Discovery Session		Zero Wait-State	In Process
3	Executive Discovery Session – understand business initiatives relating to Product Development, review Technical Discovery expectations, long term and short term goals, financial impacts, Product Development Process map		Executive Team & Zero Wait-State
4	Technical Discovery Session – understand current Product Development Process, qualify/quantify process “wait states”, view current technology systems, interview selected personnel		Technical Team & Zero Wait-State
5	Executive Results Presentation – review business initiatives, present Technical Discovery findings, Product Development Process plan, ROI, case studies/references, implementation plan		Executive Team & Zero Wait-State
6	Technical Validation Project – demonstrations, benchmark study(if needed), references		Technical Team & Zero Wait-State
7	Proposal and Sign Contracts – finalize scope of work, determine implementation start date, review contracts and pricing, financing options and payment schedules		Finance or Purchansing & Zero Wait-State
8	Success Criteria Definition & Implementation– mutually agree on success criteria, implementation project	TBD	All